🚛 Truck Traffic

📋 Overview

Truck Traffic ("we", "our", or "us") operates the Truck Traffic mobile application and website at trucktraffic.in. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

By using Truck Traffic, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

📱 Information We Collect

Account Information: When you register, we collect your mobile phone number for authentication via OTP (One-Time Password).

Profile Information: Your name, phone number, and role (truck owner or cargo owner) that you provide when setting up your profile.

Load and Route Information: Origin, destination, cargo details (weight, dimensions, type), loading date, and pricing information that you post on the platform.

Location Information: City and area names you enter when posting or searching for loads. We do not collect your real-time GPS location.

Usage Data: Information about how you use the app, including screens visited, features used, and interactions, collected through Firebase Analytics.

Device Information: Device type, operating system version, and app version for troubleshooting and performance monitoring.

🎯 How We Use Your Information

• To verify your identity via OTP and maintain your account
• To display your posted loads to other users of the platform
• To connect truck owners with cargo owners based on routes
• To show your contact number to interested parties for load enquiries
• To improve our app features and user experience
• To send important service notifications
• To monitor app performance and fix technical issues

👁️ Information Visible to Other Users

When you post a load on the platform, the following information is visible to all users:

• Your name
• Your phone number (for contact purposes)
• Origin and destination of the load
• Cargo details, weight, and pricing
• Loading date

Please be aware that this is a marketplace platform and posting a load makes your contact details visible to other registered users.

🤝 Third-Party Services

We use the following third-party services to operate our platform:

• Firebase (Google): Phone authentication, analytics, and performance monitoring. Firebase Privacy Policy
• Mappls (MapmyIndia): Location search and autocomplete for Indian addresses. Mappls Privacy Policy
• MongoDB Atlas: Secure cloud database for storing app data.
• Render: Cloud hosting for our backend server.

These services have their own privacy policies governing the use of your information.

🔒 Data Security

We take the security of your data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

Your data is stored on secure servers provided by MongoDB Atlas and protected by industry-standard encryption. Authentication is handled by Firebase, which uses secure token-based verification.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

⏱️ Data Retention

We retain your personal information for as long as your account is active or as needed to provide services.

• Posted loads are retained until you delete them or your account is closed
• Account information is retained while your account remains active
• Analytics data is retained for up to 26 months as per Google Analytics standards

You may request deletion of your account and associated data at any time by contacting us.

👶 Children's Privacy

Truck Traffic is intended for use by adults and business users only. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.

⚖️ Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and personal data
• Objection: Object to the processing of your data for marketing purposes

To exercise any of these rights, please contact us using the details below.

🌍 Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of courts in India.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Continued use of the app after changes constitutes acceptance of the updated policy.